We believe in ensuring that our clients receive the best professional car service possible.
Our clients can submit their booking details 24/7 and promptly receive a reservation confirmation that entails all details, fees and instructions.
Our reservation system keeps our clients informed. Every reservation is confirmed and it is resent to the client upon booking with all details, relevant information and instructions. We will also send you your confirmation the day before every booking so you can look over the details one last time.
We offer child car seats for the little ones. Choose from infant rear facing, forward facing toddlers and booster seats when you make your reservation with our online booking system.
We offer access to your own personal account. By signing in to our booking system with a username and password you have access to all your trips where you can modify existing reservations in the event something changes, or print off receipts from past reservations.
Booking with us again becomes even easier by logging in with your username. All your details, your home address, payment details, passenger names are all saved and its just a matter of selecting the info from a drop down menu to complete the booking. Executive assistants, parents and admin staff love our account management features because it allows them to book service for their personnel or children quickly and efficiently.
Payments are handled by management and our booking system charges your card so that no money is required to change hands with the driver. Of course tipping the driver extra gratuity for our excellent service is always appreciated.
For every service call, once the driver is on the way, our system will automatically text the passenger’s cell phone number telling them who their driver is, a mobile number to reach the driver and what vehicle they are driving. When the driver arrives at the pickup location you will receive another text letting you know the car has arrived; or if you are at the airport, instructions on what to do to have your car called up to arrivals.
Our clients love the assurance of knowing who is coming and when they have arrived.
We ensure our driver’s have signed confidentiality agreements to protect our clients. They have undergone our screening as applicants and we ensure they are fully licensed and insured.
Our driver’s are monitored to ensure quality service is delivered to our clients. The drivers themselves receive wake up calls for early morning calls to ensure your service is there on time every time. We monitor every service call to ensure your driver is on the way.
BBB AcCredited Business
We have BBB accreditation because we stand behind these BBB values:
Establish and maintain a positive track record in the marketplace.
Adhere to established standards of advertising and selling.
Tell the Truth
Honestly represent products and services, including clear and adequate disclosures of all material terms.
Openly identify the nature, location, and ownership of the business, and clearly disclose all policies, guarantees and procedures that bear on a customer’s decision to buy.
Abide by all written agreements and verbal representations.
Address marketplace disputes quickly, professionally, and in good faith.
Protect any data collected against mishandling and fraud, collect personal information only as needed, and respect the preferences of customers regarding the use of their information.
Approach all business dealings, marketplace transactions and commitments with integrity.